Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.

Show Developer Menu

POST /response_templates

Issuing a POST call to response_templates will allow you to create a new Response Template

Example Request
curl 'https://{brand}.reamaze.io/api/v1/response_templates' \
  -u {login-email}:{api-token} \
  -H 'Accept: application/json' \
  -H 'Content-type: application/json' \
  -X POST -d '{"response_template": {"name": "foo", "body": "support", "is_personal": 0}}'
Response

A successful request will return the JSON for the newly created response template.

A failed request will return an HTTP 422 Unprocessable Entity with the JSON body explaining the error.

Notes
  • You can optionally pass in a is_personal attribute, if set to 1, will create a personal response template if the user has access to personal response templates.