Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.

Resources

 

Rediscovering eCommerce growth this holiday season.

Rediscovering eCommerce growth this holiday season

Guides, advice, and tips from experts to help you grow your business whether you're booming or recovering during this unprecedented holiday season.
Black Friday & Cyber Monday eCommerce Success Playbook 2019

Black Friday & Cyber Monday eCommerce Success Playbook 2019

Immediate advice, predictions, must-read resources, and must-have apps from eCommerce leaders and experts!
Case Studies

Re:amaze Case Studies

Increase customer engagement. Streamline and speed up customer service. Our customer success team interview our customers to learn how they use Re:amaze to grow their businesses.

Re:amaze Infographics

Re:amaze Overview

Re:amaze Overview

Read an overview of the Re:amaze platform and see the benefits of our platform. Check out how we rate on support quality and how we can help your business drive more revenue!
Infographic - 7 Customer Support Statistics - to help gauge how you're doing

7 Customer Support Statistics

Having benchmark numbers for comparison as you grow is vital to scalability. We interviewed 35 companes of all shapes and sizes to get their customer support pulse. See how you measure up.
Demystifying Customer Engagement

Demystifying Customer Engagement

We interviewed over 300 actual shoppers from a few of our partners such as BigCommerce, Shopify, and WordPress and asked them about their engagement behavior on eCommerce storefronts.
9 Killer Apps to Own Black Friday

9 Killer Apps to Own Black Friday

Take a look at how a well-apped storefront can increase your sales and revenue easily. We cover 9 apps that can help you sell more!
How to set your ecommerce website apart for 2021

How to set your ecommerce website apart for 2021

In this infographic, we discuss ways to help your business to stand out from the competition in 2021.

Re:amaze Publications

Better Than Sure

Better Than Sure

Interested in some quality bedtime reading? Check out betterthansure.com for our thoughts, rants, and visions. Why's it called Better Than Sure? Because when it comes to helping customers, you should always do better than "Sure."
Feature Update Blog

Feature Update Blog

Stay up to date on the latest feature updates on our Feature Update Blog. Get notified of changes by subscribing to our RSS feed so you never miss out!
@reamaze on Instagram

@reamaze Instagram

Follow us on our adventures outside the office. We share photos from our team members as they travel, eat, and meet interesting people from all over the world. Part of cultivating an empathy driven customer support culture.

Re:amaze Books

Customer Service Handbook: A Guide to Great Teams and Cultures

Re:vitalize 2020: Rediscovering eCommerce growth this holiday season

Guides, advice, and tips from experts to help you grow your business whether you're booming or recovering during this holiday season.
Customer Service Handbook: A Guide to Great Teams and Cultures

Customer Service Handbook: A Guide to Great Teams and Cultures

Our first full length eBook filled with real world advice on how to build a great customer service team and culture from the ground up. Read interviews from some of the greatest web companies of our time such as Stripe, Twilio, and Mailgun.
99 Mantras and Stories to Improve the Customer State of Mind

99 Mantras and Stories to Improve the Customer State of Mind

Our first illustrated flip book is designed to inspire you with short mantras and stories to help you understand and improve the customers' state of mind. The book comes in three distinct parts.

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