Shared inbox helpdesk for all your support channels. Built for your team.
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Automate every business opportunity with pre-built and custom chatbots.
Increase re-engagement and boost sales with targeted push notification campaigns.
Leverage the power of AI to help you respond, create, and summarize.
Customizable and embeddable FAQ center to help customers help themselves.
Keep customers informed by alerting them when there’s an incident or outage.
Get more sales with real time customer activity monitoring and personal messages.
Re:amaze Status PageKeep your customers informed. Inform them of outages, delays, or scheduled maintenance of core business systems. Alert customers of any incidents and issues through a status page or a status page built into Re:amaze Chat.
Keep customers informed of your core business system statuses.
Designed for transparency and accountability.
Public Status Page
Enable a public status page to show customers your uptime, downtime, and how transparent you are as a reputable business.
Status Updates Before Chat
Experiencing a problem and want to get ahead of it? Automatically add a public status announcement before customers submit their messages.
Allow customers to see any past incidents for affected systems and how quickly and responsibly you’ve handled resolutions.
Real Time Updates
Provide updates to existing incidents in real time and show customers that you’re handling the situation. They’ll appreciate it!
We’re at least 30% more efficient with Re:amaze than Zendesk due to the excellent integrations and reduced friction when dealing with customers. The excellent FAQ integration in the chat widget, chatbots, and on-site engagement has reduced our inbound inquiries by 25% – customers always prefer self-service if they can find the answers they need easily
Publicly announcing incidents helps you boost customer confidence.
Easily manage your business’s public image when it comes to transparency.
- Create and manage a list of all your business systems
- Allow staff members to see any ongoing incidents
- Add and delete incidents as they happen and resolve
- Automatically publish incidents to your FAQ and Chat
- Customize your Status Page colors to match your brand
- Provide updates to existing incidents for transparency
- Provide updates in our easy to use WYSIWYG editor
Allow customers to see what you’re dealing with so they can sympathize.
Stuff happens and it’s not always your fault. Re:amaze Status Page allows you to focus on your work while staying fully transparent.
Don’t leave customers in the dark while you’re experiencing downtime or an unforeseen outage.
Staying ahead of issues can help you boost customer confidence and enable you to focus on selling rather than answering repetitive questions about problems you’re facing.
Join thousands of teams using Reamaze to impress customers.
Find out how with a free account.