Manually Displaying a Cue
You can manually display a cue to the user via a simple Reamaze.js API call. This is useful if the rules that are provided are not suitable or if you want to control when and how the Cue is shown to the user.
Aside from the normal parameters for a Cue, there are some additional ones like
onClickScript that you can use to further customize your Cue.
||By default, clicking on a Cue opens up the Shoutbox where the user can send you a message or contact you regarding the Cue. You can override the default click behavior of by providing a script to the
||Defaults to |
You can delete Cues created manually by calling the following script. Deleting Cues will remove them from the customer's conversation list unless the customer has responded to the Cue, as well as remove the notification.
Toggling Browser Tab Notifications
By default, new unread messages to the customer will trigger a flash in their browser tab if they have not yet read the messsage.
To disable, add the following snippet:
Now that we've covered all of the available UI elements, we'll discuss how you can tie in your site's authentication and login system to make Reamaze even smarter.
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