Looking for an alternative to Drift?

Re:amaze is the right choice.

Discover why businesses are switching to Re:amaze from Drift.

  • Re:amaze is designed not just for marketing and sales teams but also customer service teams looking to reach customers in a scalable way.
  • Re:amaze supports email, social media, SMS, and VOIP in a shared inbox.
  • Re:amaze Chat enables you to create automated messages, create new lead generation messages, and enable chatbots for instant support.
  • Classify your customer messages and train Re:amaze to understand and predict specific intents.
  • See customers live on site or in-app with Re:amaze Live. Educate customers using Re:amaze FAQ.

Join thousands of businesses who use Re:amaze by creating a 100% free account!

Over 500 5-star reviews on Google, G2 Crowd, Alternative-To, Capterra, Crozdesk, Shopify, and BigCommerce.

Re:amaze is the winner of G2 Crowd’s Top Performer Award 3 years running and named as one of the fastest growing SaaS companies in the United States by Latka 100.

Sign up for a demo and get a free copy of our book:

Customer Service Handbook
A Guide to Great Teams and Cultures Interviews with Stripe, Twilio, Eventbrite and much more!

Easy to understand pricing with helpdesk live chat, chatbots, and automation included in all plans

Get helpdesk, live chat, chatbots, proactive messaging, trainable intents, and FAQ in our most basic plan.

Get the most out of Re:amaze by customizing every feature you need or don’t need.

  • Pay per team member per month
  • Pay by conversational volume
  • Grandfathered forever
  • Upgrade or downgrade whenever
  • Bulk discounts for teams and special organizations
  • No hidden fees and no contracts

Multi-channel shared inbox designed for productivity and efficiency

Maximize your team efficiency and reduce customer response times by more than 50% with Re:amaze’s shared inbox.

Built for teams to manage all forms of communication from email, social media, live chat, SMS, and VOIP.

Multi-brand capable so you can run all of your websites, apps, and stores through a single Re:amaze account.

Customer data from all sources neatly organized in one place

Customer insights like never before

Re:amaze can help sync up customer data from multiple sources, identities, and conversations.

Track online customer activity in real time

Use Re:amaze Live to visualize where customers are coming from, what they’re doing, and what actions they’ve taken in the past.

Automation for your entire inbox

Use Re:amaze Workflow Automation to build in-depth process automations across your entire business. Trigger on specific inbound sources, customer attributes, or specific behavior.

Turn your knowledge into a powerful self help FAQ and embed it within the chat experience

Reply quickly to customers using insertable links

Utilize existing content from your FAQ to reply to customers or create response templates out of your articles.

Display your FAQ within your website or web app

Fully embeddable solutions available for any Re:amaze plan.

Allow customers to use chat in self-service mode

When customers click to engage, you can choose to show the FAQ first.

Standalone solution to maximize SEO

Give customers access to your FAQ through a subdomain URL that you own and maintain.

Use any 3rd party integration to expand the functionality and capability of Re:amaze

Free integrations

Re:amaze does not charge for integrations.

Measure customer happiness with surveys

Have Re:amaze send surveys when a live chat, support conversation, or sales conversations ends.

Integrated with Google Analytics out of the box

Re:amaze works natively wth Google Analytics so you can get up and running quickly.

Have Re:amaze automatically send conversational events for live chat and automated messaging to your goals so you can measure revenue impacts.

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